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Rural Transport

20 October 2026

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Connecting Communities/Rural Transport

Do you miss out on life because you can’t get transport? Do you have difficulty getting to appointments?

Suffolk County Council run a rural transport option that enables people who don’t drive to get about where there is no public transport.

It’s a bit like booking a taxi, but cheaper and with some limitations. It will not cover routes where there is suitable public transport. It will get you to suitable public transport.

If you start your journey in Mid Suffolk you can check out their website here Connecting Communities - Book a journey / Mid Suffolk

Book Ahead

Up to 2 weeks ahead for non-medical reasons. For medical reasons book as far ahead as you can. If you don’t have access to the internet then you can book on the phone: 01449 614271       Mon-Fri 9.00am – 3.00pm.

Operating Times

The bus leaves the depot at 7.00am and gets back by 7.00pm, so you won’t catch the 7.00 am train, but you might catch the 8.39am train.

Payment

Pay by card only on the buses, the cost for each person for each journey is:-

1-3 miles  £4:                 4-7 miles £5.50;                          8-10 miles £8;              

11-13 miles £9.50;                    14-16 miles £12;                         17-20 miles £14

Cancellation Fee

£2 unless you cancel on the day in which case the fee is your 1 way fare.

Bus Pass?

You can convert your bus pass into travel vouchers which gives you a limited number of vouchers per year. These can’t be converted back into a bus pass, you will need to reapply for a bus pass after a year.